PrintPunk Help and Tips

Using PrintPunk

1. How do I use PrintPunk?
2. How can I fit a webpage to the printers paper size?
3. I have installed PrintPunk but the toolbar does not appear!
4. When I print a web page the right hand side of the print out is cut off?
5. When I print a web page it's only ½ sized
6. How to print the entire web page on one page.
7. Can you print internet explorer history files?

Support

1. How do I get Technical Support?
2. I have purchased PrintPunk, how to I receive the product?
3. How do I enter my registration keycode?
4. Does PrintPunk work with Avant, NetCaptor, MyIE2, Maxthon, AOL Explorer, MSN Explorer, or FireFox?
5. Ordering frequently asked questions.

How do I use PrintPunk?

See the PrintPunk Tutorial.

How do I get Technical Support?

Please use our support form to contact us.

I have installed PrintPunk but the toolbar does not appear!

Check to see if the toolbar is appearing on the right hand side of an existing toolbar. Once you have spotted it, try to move it to a better position. If you can not drag and drop the toolbar, check if the "Lock Toolbars" option is set in the "View -> Toolbars" menu.

An alternative way to toggle the toolbar is to go to the "View" menu select "Toolbars". You should now see a menu with a list of currently installed toolbars. Select PrintPunk and the PrintPunk toolbar should either appear or dissappear.

You should also check is if "Enable Third Party Browser Extensions" is checked in the advanced internet settings.

Open Internet Explorer and go to the Tools menu, select Internet Options. You will see the internet options dialog box. Select the Advanced tab. Here you will see many options for Internet Explorer. Under the "Browsing" category you should find the "Enable third-party browser extensions" option. Turn it on and restart the browser.

Also check for malicious software that may be installed on your computer - this software is often bundled with other free downloads without your knowledge. Once this software is installed on your computer, it can hide or disable PrintPunk.

You can download software to detect and remove malicious applications from your computer. We've suggested some well-known applications below. These programs can remove the most common malicious applications, though our users report that you may need to try more than one and having the latest versions is important. Please note that JafaSoft has no connection with these companies and can't comment on their effectiveness.

Lavasoft Ad-Aware: http://www.lavasoft.de/support/download/
Spybot Search and Destroy: http://www.safer-networking.org/en/download/index.html

If you are still having problems, feel free to contact us using our support form.

I have purchased PrintPunk, how to I receive the product?

Please download and install the trial version. You should have received an email that contains a keycode that you can use to turn the trial version into the full version. If you have not received an email please contact us using our support form.

How do I enter my registration keycode?

To enter the keycode you need to press the PrintPunk button, and click on About... at the bottom of the menu. When the About box appears click on the Enter Registration Code button. Enter your keycode into the box exactly as sent to you. You do not have to type the keycode in, you may select (highlight) the keycode with the mouse (by clicking and holding the left mouse button down and then dragging the mouse over the keycode). Once it is selected you may copy it by typing Ctrl-C (copy) and then clicking on the registration code field and pressing Ctrl-V (paste).

How can I fit a webpage to the printers paper size?

When I print a web page the right hand side of the print out is cut off?

When I print a web page it's only ½ sized

Click on PrintPunk's Print Button . You will see the website display a print preview with the page correctly laid out and resized to fit the printed page.

You need to click the PrintPunk print button to use this feature. The Internet Explorer print button and the print menu item will behave the same as before you installed PrintPunk.

If you change the paper orientation to landscape, PrintPunk will resize the page to fit the entire width of the landscape page.

How to print the entire web page on one page.

If a webpage will require several several pages to print you can use PrintPunk to fit it to only 1 page.

Click on PrintPunk's Print Button . Then use the Scale control in the print preview window. This allows you to scale the web page on the printed page to any size you like.

Does PrintPunk work with Avant, NetCaptor, MyIE2, Maxthon, AOL Explorer, MSN Explorer, or FireFox?

Currently PrintPunk has limited support for Avant, NetCaptor, MyIE2, Maxthon, AOL Explorer, and MSN Explorer. To use PrintPunk in these programs right click in the browser window and select PrintPunk Print To Fit from the menu. FireFox is not supported. We are working on improving support for these browsers, register your interest by adding your email address to the PrintPunk mailing list.

Can you print internet explorer history files?

This will be an upcoming feature for PrintPunk.

Internet Explorer 6 tips

Why can't I rearrange my toolbars?

Your toolbars are probably "locked". Click on the view menu. Now click on toolbars. You will see a menu containing a list of all your toolbars. At the second item from the bottom of this menu will be the "Lock the toolbars" setting. Select this to either lock or unlock your toolbars.

When you have unlocked your toolbars you will notice a small vertical line of dots on the right hand side of your toolbars. These are the handles with which you grab the toolbars and move them around. You grab the toolbars by clicking and holding the mouse button down on the handle. Now you can drag the toolbar to where you want it.

Is there an easier way to organise my favorites?

Your favorites are stored as files in a favorites folder on your computer. This means you can browse to that folder and organise your favorites exactly as you would organise your files and folders. In Windows XP, browse to the "C:\Documents and Settings" folder. Now browse to your profile folder. This is the folder that has the same name as your login. In this folder you will find a Favorites folder that is usually marked with a start icon. All your favorites are in this folder.

If you can't find your favorites folder, or it's stored in a different place on your operating system, perform a search by right clicking the C:\ drive and selecting Search or Find. Type in "favorites" and you'll see a list of all the possible favorites folders. On multi user operating systems(NT,2000,XP), you'll see several, be sure to pick the one which is under your profile (It's parent directory).

Why are there images missing in my printout?
How do I not print out the background?

You need the 'Print background colors and images' option.

Go to the Tools menu and select Internet Options. You will see the internet options dialog box. Select the Advanced tab. Here you will see many options for Internet Explorer. Scroll down to the Printing category. You will see a 'Print background colors and images' option. Turn this option on, if you are missing images from your printout. Turn it off if you want to save ink by not printing out the background color or image.

How to print a web page without the url?

Under the File menu, select "Page Setup". This will display Internet Explorer's page setup dialog. You'll notice a section labelled Headers and Footers. This section describes what gets printed as the page's headers and footers. Usually the URL is printed. However you can edit the headers and footers to print whatever you would like. In the Header and Footer edit boxes you'll see some text with containing many ampersands "&". You can see what they meand by right clicking the word "Header" and choosing "What's This?", explorer will then display and explanatory popup. To get rid of the URL, just delete the all the text. You may want to save what's there before deleting it because Internet Explorer does not keep the old settings.

How to force a web page to print in landscape mode?

Under the File menu Select "Page Setup". This will display Internet Explorer's page setup dialog. You'll see a section labelled "Orientation" at the bottom of the dialog. You can select Landscape or Portrait here. Exit the dialog and then click the print button. If you use the PrintPunk print button, it'll fit the website to the full width of the landscape page.

How do I preview a webpage print out?

Click the "File" menu and then find and click "Print Preview...".

Can I print all the links on a page?

When you select "Print" from the file menu or print preview. You'll see the Print dialog box. Select the "Options" tab on this dialog box. Then select the "Print table of links" checkbox. This will print a table of links after your main print out.